Need to exchange an item for a different size or color?
Use this listing to purchase return shipping for the new item.
Contact me for a Return Authorization and the Shipping Address to return the item to us to be exchanged.
We'll make the exchange as quickly as possible!
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We allow returns and exchanges Except on the following items:
1. Earrings / Hoops / Ear Cuffs / Faux Piercings - (for hygiene reasons)
we simply won't resell earrings or body jewelry that have been handled or worn.
If you need assistance choosing hoop sizes, scroll through the images on the listings for reference guides on gauge and hoop size selection or convo us!
2. Custom orders - items that are made custom for you and/or made specifically to your size
Contact us with any questions
Thank you :)
Sep 30, 2018
Sep 12, 2018
Exchanging the necklace for a different color was easy with the instructions supplied.
Jun 13, 2018
These anklets are beautiful and well made. I originally ordered a size too small (my fault) but the exchange for a bigger size was simple and quick! Aneleh was great to work with. Love these anklets, would definitely purchase again. :)
Jun 8, 2018
May 1, 2018
Everything is perfectly made. Thanks!